Accommodations & Policies
We pride ourselves in having the ultimate professional staff of hair designer’s, colorists, & makeup artists. If for any reason you are not satisfied, please bring it to our attention within 7 days and we will do our best to ensure your satisfaction. Please feel free to try another stylist. Hairitage Hair Lounge reserves the right to refuse service to any client for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.
The services you schedule are reserved especially for you. Some services will require a credit card to hold your reservation at the time of scheduling appointment. While we understand that life can be hectic and unforeseen circumstances do arise, we kindly ask that all guests provide at least 48 hour cancellation notice by phone, email, or via our social media. Last minute notice, or no notice of cancellation at all, creates gaps in our Team’s schedule that can be difficult to fill and may also prevent another guest from being able to schedule in that time. Repeat offenders of last minute cancellations or no shows will be asked to provide a credit card number when scheduling services and will be charged 30% fee for late cancellation or 50% fee for not showing up.
We recommend scheduling your next appointment before leaving the salon to reserve your service(s). Hairitage Hair Lounge does not guarantee the integrity of the hair service without each guest being able to commit to the maintenance involved in certain services. We also offer online booking for your convenience. Issues with booking? You can always call the salon at (908) 506 - 1111 and we will help with scheduling. In order to receive promos or specials, please mention upon booking or to your stylist in your consultation.
All gratuities must be paid in CASH. Often times our guests ask how much they should tip, the industry standard is 15-20%.
Gift Cards are available for purchase in-store only at Hairitage Hair Lounge.
No refunds on gift cards or services. Unused products must be returned within 7 days.
For Your Protection
We are not responsible for lost or stolen property.
Credit Cards & Checks Policy
We accept Visa and Master Card. There is a 3% fee for all card transactions. No checks are accepted as of January 2020.
With Sincere Gratitude
Hairitage Hair Lounge thanks you for choosing our salon, and we hope to see you soon.