Accommodations & Policies

 

 

We pride ourselves in having the ultimate professional staff of hair designer’s, colorists,  & makeup artists. If for any reason you are not satisfied, please bring it to our attention within 7 days and we will do our best to ensure your satisfaction. Please feel free to try another stylist. Hairitage Hair Lounge reserves the right to refuse service to any client for improper conduct, tardiness, no shows, or any other situation we deem inappropriate.

 

Cancellation

At the time of scheduling your appointment, we ask for a credit card on file. Your appointment is reserved especially for you. While we understand that life can be hectic and unforeseen circumstances do arise, we kindly ask that all guests provide at least  48 hour cancellation notice by phone or email. Last minute notice, or no show creates gaps in our team’s schedule that can be difficult to fill and may also prevent another guest from being able to schedule in that time.  Our cancelation policy will be explained to you at the time of booking. Your credit card on file will be charged a 30% fee for late cancellation or 50% fee for not showing up. Thank you for your understanding!

Scheduling

We recommend scheduling your next appointment before leaving the salon to reserve your service(s). Hairitage Hair Lounge does not guarantee the integrity of the hair service without each guest being able to commit to the maintenance involved in certain services. We also offer online booking for your convenience. Issues with booking? You can always call the salon at (908) 506 - 1111 and we will help with scheduling. In order to receive promos or specials, please mention upon booking or to your stylist in your consultation.

 

Gratuities

All gratuities must be paid in CASH. Often times our guests ask how much they should tip, the industry standard is 15-20%.

Gift Cards

Gift Cards are available for purchase in-store only at Hairitage Hair Lounge.

 

Refunds

No refunds on gift cards or services. Unused products must be returned within 7 days.

For Your Protection

We are not responsible for lost or stolen property.

 

Credit Cards & Checks Policy

We accept Visa and Master Card. There is a 3% fee for all card transactions. No checks are accepted as of January 2020.

 

With Sincere   Gratitude

Hairitage Hair Lounge thanks you for choosing our salon, and we hope to see you soon.